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Accessible Parking Permit - System Changes

Disabled parking Published Tuesday, 1st December 2020

Victoria is transitioning to the new Accessible Parking Permit (APP) Scheme and online system. Council is currently participating in a pilot of the program.

This means that our residents and organisations who require a new permit or renew/replace a permit will need to apply with the new application process.

The new APP Scheme and online system will streamline the application process, making it easier, simpler and more consistent across the state.

Improvements to the Scheme include:

  • Introduction of temporary permits for 6, 12 or 24 months;
  • Increased permit length from 3 years to 5 years for individuals;
  • Introduction of a permanent disability classification, so reassessments are not required for future permit renewals;
  • A new single and secure state-wide permit design that will reduce the misuse of permits;
  • The inclusion of occupational therapists as assessors, in addition to GPs;
  • Double Time (green permits) and permits for organisations will continue under the new scheme.

How to apply

Individual applicant - New Permit/Renewing a Permit

  1. Start your application online
  2. You’ll receive an application reference number via SMS*
  3. Take your reference number to your GP or occupational therapist
  4. Your GP or occupational therapist will complete an online assessment and submit your application
  5. Your local council will review the application
  6. If your application is successful, you’ll receive your permit in the mail

* A paper-based version of the application is available for people with no access to mobile phone numbers or the internet. Please contact our customer service centre if you require a paper form.

Organisation - New Permit/Renewing a Permit

  1. Start your application online
  2. You’ll receive an application reference number via SMS and email
  3. Council will review the application
  4. If your application is successful, you’ll be able to pick up your permit from Council

Replacing an Existing Permit – Individual Applicant and Organisations

  1. Start your replacement application online
  2. You’ll receive a replacement application reference number via SMS and email
  3. Council will review the application
  4. If your application is successful, you’ll be able to pick up the permit from Council

Assistance

Help is here, find more information to common questions, application process and dispute resolution at www.accessibleparking.vic.gov.au

Still need help?
If you need assistance with your application or have questions on changes in the new APP Scheme, contact us on 5662 9200 or council@southgippsland.vic.gov.au