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Community Satisfaction Surveys

Each year the State Government engages independent consultants to conduct a random sample survey of 400 South Gippsland residents to measure the perceived performance of Council. The results are attached below for your information.

The 2012 results provide a benchmark for tracking comparisons in subsequent years.

Broad Council performance measures are highlighted, along with areas for improvement, in these reports. The reports identify areas for improvement.

Through these reports, Council can monitor its performance against other 'large rural shires' in its comparative council group and look at ways to increase community satisfaction with Council services.

Download Council's Community Satisfaction Survey Results:

Community Satisfaction Survey 2023

Community Satisfaction Survey 2023 - Year on Year Summary

Community Satisfction Survey 2022

Community Satisfaction Survey 2021 - Year on Year Summary

Community Satisfaction Survey 2021 - Report

Community Satisfaction Survey 2020

Community Satisfaction Survey 2019

Community Satisfaction Survey 2018

Community Satisfaction Survey 2017

Community Satisfaction Survey 2016

Community Satisfaction Survey 2015

Community Satisfaction Survey 2014

Community Satisfaction Survey 2013

Community Satisfaction Survey 2012

Community Satisfaction Survey 2011

Community Satisfaction Survey 2010