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Animals - FAQ

Frequently asked questions

Why can’t I pay my animal registration when I pay my rates?

Rates are due for payment in February however renewal notices for animal registration aren’t sent out until early March for payment on or before 10 April in accordance with the State legislated Domestic Animals Act 1994.

Do I get a new tag each time I renew my animal registration?

No. Council issues metal lifetime tags to registered dogs and cats.

What if my pet loses its tag?

Contact our Customer Service team on 5662 9200 and a replacement tag will be issued at no cost. Your animal registration records will then be modified to reflect the new tag details.

What if my pet’s details change?

Contact Council in writing by post, email or via our website feedback form or phone our Customer Service team on 5662 9200 to request changes to your animal’s record.

What if my pet dies?

Contact our Customer Service team on 5662 9200 and they will ensure that your animal registration records are modified to reflect that your animal has become deceased.

What if I move location, either within South Gippsland or to another municipality?

You will need to fill out an Animal Registration Change of Ownership and/or Change of Animal Location form.

What if I take on ownership of someone else’s pet?

You will need to fill out an Animal Registration Change of Ownership Form. This form needs to be completed so that your animal records can be updated or closed off. You should also check with Council to ensure that the animal’s registration is current.