Skip to content Skip to search Skip to main navigation

Power and Telecommunications Outages

Outages can be caused by severe weather, such as lightning, floods, heatwaves, bushfires, high winds, or by trees contacting powerlines.

Consider the following:

  • Know if your business's landline telephones need to be connected to the power supply.
  • If you have a telephone that works with battery backup equipment during power outages, test the battery periodically, understand how long it should last, learn how to replace it, and consider having a spare battery that is continuously fully charged.
  • If you're not sure if your phone will work during a power failure, you should:
    • read the instructions for the telephone to see if there's a warning label stating that this type of telephone will not work if there's a power failure.
    • test your telephone – unplug it from the electricity supply and make a call (make sure the phone is still connected to the telephone socket).
  • Charge your mobile phone, laptop or tablet if you're advised of an imminent emergency. Also consider keeping an extra mobile battery and a mobile car charger on hand.
  • Official emergency broadcasters are an important source of information during emergencies, consider keeping a battery-operated, solar-powered, or hand-crank-operated radio for use during power outages. Listen across South Gippsland on ABC 828AM, ABC 774AM, or ABC 100.7FM.
  • Keep a paper copy of important contacts. Store somewhere safe and easy to find in case of a power outage.
  • Keep cash on hand, as EFTPOS or ATMs may not work if there is a telecommunications or power outage.
  • Visit your electricity distributor’s website to learn how your distributor can provide you with information during a power outage. Your electricity distributor may provide information using their website, SMS alerts, mobile apps, social media or email.
  • For further information visit Prepare for power outage
  • Get latest information on outages at Ausnet’s Outage tracker which is updated in real-time at