Skip to content Skip to search Skip to main navigation

COVID Office Hours

Following COVID-19 restrictions, Council offices will re-open from 10.00am to 2.00pm Monday to Friday. Telephone, email and website inquiries are available from 8.30am to 5.00pm.

See full details

Making A Complaint

If you wish to complain about a septic system in your neighbourhood, you should contact us.

To help us investigate your complaint, please let us know:

  • Whether you have spoken to your neighbour about the problem
  • If there is waste leaking from the property onto the roadside or your property
  • If there are any smells or odours
  • Where the leak is coming from and where it is going
  • How long the issue has been occurring

What happens when you make a complaint?

  • We will investigate any complaint within five business days
  • We will inform you of the outcome of our investigation