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COVID Office Hours

Following COVID-19 restrictions, Council offices will re-open from 10.00am to 2.00pm Monday to Friday. Telephone, email and website inquiries are available from 8.30am to 5.00pm.

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Storm Support

The Flood and Storm Recovery Support Hotline on 1800 560 760 has been set up to help with the following storm related impacts:

  • Register for clean-up on private property
  • Access your own Recovery Support Worker
  • Mental health and wellbeing support
  • Financial counselling support
  • Information on available payments

8am–7pm Monday to Friday (excluding public holidays) and 9am to 1pm on weekends

The State Government's free storm and flood clean-up program covers the demolition and removal of any structures on eligible private properties that were destroyed or damaged beyond repair by the June 2021 storms and floods. This could include:

  • residential homes and sheds
  • commercial and public buildings 
  • other outbuildings. 

The program will also remove hazards such as dangerous materials or trees, that pose a threat to property or work crews, as well as any vehicles that were damaged beyond repair. 

This program is voluntary, free of charge and open to eligible property owners.
For more information - including eligibility details - please visit:

Power Outage Information

Power outages: food safety after a power failure
Fact sheet that explains what to do to keep food safe in an emergency power failure.

 Power outages: using alternative fuel and electricity generation safely
 When power outages occur, usually as a result of severe weather events, people sometimes use alternative sources of fuel or electricity generation for cooking, lighting, heating, or power. Portable generators can allow some normal activities to continue, however it is important to use them with extreme caution.